Frequently Asked Questions (FAQ’s)

Your Job:

Your objective will be to satisfy the clients by delivering prompt and quality service.

Your job may involve:

• Communicating with global clients
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Making B2B Calls to potential customers and describing products services;
• Contact current or potential customers to promote products or services
• Explain products or services and prices, and answer questions from customers.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Fix appointments for the Onboarding Call and offering the Trial to the customers.
• Maintain database by entering, verifying, and backing up data.
• Generate between 2-3 hot leads per day

You must possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Engineering/ Master’s Degree holders/MBAs may be considered but without any extra weightage.
• 1-2 + Year (International Call Centre)
• Excellent English Communication skills (Verbal & Written)
• Excellent phone manner and articulation
• Computer Skills like Basic MS Office (Word, Excel, and PowerPoint), Internet and emails.
• Time management skills

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture
• Generally, 5 Days Working
• Attractive compensation at par with industry standards (based on nature and quality of domain experience). This will not be a limiting factor for achievers.
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance.

Your Job:

Your objective will be to satisfy the clients by delivering Prompt and Quality Designing and User Experience Service.

Skills Required:

• 1-2 years experience in Web Design
• PhotoShop, HTML, CSS, JS, HTML5, CSS3 aware
• Web 2.0 Design Concepts, DIV-based, Browser Compatibility , Table-less designs
• jQuery, Bootstrap, AJAX exposure
• Intermediate in CorelDraw
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must also possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working.
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

Your Job:

Your objective will be to satisfy the clients by delivering Bug-Free Responsive Tested (QAed) Solutions.

Skills Required:

• 1-2 years experience in QA/QC
• Automated/Manual Testing
• Load Testing
• Security Testing
• Mobile Testing
• Browser Compatibility Checks
• Validation and Verification
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must also possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working.
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

Your  Job:

Your objective will be to satisfy the clients by delivering Prompt and Quality Programming and User Experience Service.

Skills Required:

• 1-2 years experience in PHP, MySQL
• PHP, MySQL, WordPress gurus
• CMS, Blog specialists
• eCommerce – OpenCart, PrestaShop, Magento, OScommerce, Zencart idea
• PHP Framework – Yii, CakePHP, Zend, CodeIgniter, Symfony, concrete5 maestros
• Payment Gateway Integration familiars
• HTML, CSS, JS, HTML5, CSS3
• Bootstrap, jQuery
• Payment Gateway Integration familiars
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must also possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working.
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

Your Job:

Your objective will be to satisfy the clients by delivering Prompt and Quality Programming and User Experience Service.

Skills Required:

• 1-2 years experience in iOS, Objective C, Swift, XCode
• Hybrid App Development, PhoneGap
• Native App Development
• Ionic, React Native
• Payment Gateway Integration familiars
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must also possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working.
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

Your Job

Your objective will be to satisfy the clients by delivering Prompt and Quality Programming and User Experience Service.

Skills Required:

• 1-2 years experience in Android / Java / Android Studio
• Hybrid App Development / PhoneGap
• Native App Development
• Ionic, React Native
• Payment Gateway Integration
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must also possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working.
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

Your Job:

Your objective will be to satisfy the clients by delivering Prompt and Quality Programming and User Experience Service.

Skills Required:

• 1-2 years experience in C#, ASP.Net, WinForms.NET, MS SQL/Oracle
• OOPS , Crystal Reports awareness
• PL/SQL experts
• HTML, CSS, JavaScript, HTML5, CSS3
• jQuery, Bootstrap
• 3-tier/n-tier Architecture Programming experienced
• Payment Gateway Integration familiars
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must also possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working.
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

Your Job

• Supporting all the basic sub-domains of the HR department
• Assisting in talent acquisition and recruitment processes.
• Performing compensation & benefits teaks and grievance management.
• Conducting employee onboarding and support training & development

Your job may involve:

• Implement and execute company’s HR policies, strategies and initiatives
• Bridge company and employees’ relations by addressing demands, grievances and other issues
• Provide support to employees in various HR related issues such as leaves, compensation and resolve them
• Execute compensation, attendance and leave management processes
• Assist the team in recruitment and selection processes
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in development and implementation of human resource policies
• Undertake tasks in performance management system
• Gather and analyze data with useful HR metrics
• Maintain employee files and records in electronic and paper form
• Ensure legal compliance, support training and development activities

You must possess:

• Post-graduation (MBA) in relevant stream from a recognized institute/university with good academic track record
• Proven experience (1-3 years) as HR Generalist
• Understanding of general human resources policies and procedures
• Good knowledge of PF, ESIC compliances and employment/labor laws
• Outstanding knowledge of MS Office with good email and internet research skills
• Excellent communication and people management skills
• Aptitude in problem-solving and desire to work as a team with a result driven approach
• Flexibility to work in any shift timings

Fusion Advantage:

• Atmosphere of openness, fun and enjoyment with excellent work culture
• Generally, 5 Days working
• Attractive compensation at par industry standards. This will not be a limiting factor for achievers
• Performance linked incentives to let you earn more
• Attractive night shift allowance

Your Job

Your objective will be to:

Satisfy the clients by delivering prompt and quality service and

Ensure quality of work of fellow associates assigned to you by checking quality and training.

Your job may involve:

Internet-based searching, recruitment assistance, marketing activities, database maintenance, lead mining, executive assistance etc. and may include:

• Communicating with global clients on the internet through mail chat and phone,
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every escalated concern. Data analysis and generating reports
• Ensuring quality of service of fellow associates assigned to you
• Training new trainee associates
• Documenting case studies, process documents, and videos.

You must possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Engineering/ Master’s Degree holders/MBAs may be considered but without any extra weightage.
• Relevant domain experience in BPO/KPO/RPO of not less than two years. Experience with data analysis, marketing research, and experience in online research will be an extra advantage.
• Excellent English Communication skills (Verbal & Written)
• Effective time management skills
• Computer Skills like advance MS Office (Word, Excel, and Powerpoint), Internet and emails.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture
• Generally, 5 Days Working
• Attractive compensation at par with industry standards. This will not be a limiting factor for achievers
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance

Your objective will be to satisfy the clients by delivering prompt and quality service.

Your job may involve:

Internet-based searching, recruitment assistance, marketing activities, database maintenance, lead mining, executive assistance etc. and may include:

• Communicating with global clients on the internet through mail chat and phone,
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every escalated concern. Data analysis and generating reports

You must possess:

• For Trainee Associate: A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Engineering/ Master’s Degree holders/MBAs may be considered but without any extra weightage.
• For Associate: Above qualifications with relevant domain experience in BPO/KPO/RPO of not less than 6 months. Experience with data analysis, marketing research, and experience in online research will be an extra advantage.
• Basic English Communication skills (Verbal & Written)
• Time management skills
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture
• Generally, 5 Days Working
• Attractive compensation of about 1.8 Lakh Per Annum for Trainee Associates.
• Compensation of Associates will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance