Madhukar S Dubey


He knows what it takes to get the job done—and he's got the scars to prove it. Madhukar never has dull moments. He's up to something new every minute.

A big believer in the power of a team, he knows that it is up to him as the leader to make sure everyone around him is happy. That's why at FBSPL, our employees are like family—we're always there for each other.

He has been a pioneer in the ITES and BPM industry for many years and has helped countless businesses grow and improve by providing them with the solutions they need. He is genuinely passionate about helping other entrepreneurs succeed!

Madhukar thrives on consistent innovation and building systems around to manage everything efficiently. While leading FBSPL, he keeps looking for budding ventures and invests in them to support them in their endeavors.

Madhukar S Dubey, Founder & Managing Director of FBSPL | A BPM & Consulting Company

Company Description

Fusion Business Solutions Private Limited (FBSPL) is an ITES and BPM company founded in 2006. We provide business process management and IT service delivery solutions to businesses worldwide.

Aptly named, Fusion brings together different cultures, ideas, technology, innovation, and ethnicities to impact how businesses operate. Keeping U first is its mantra, and it is equally applied to FBSPL's team members, partners, clients, and service providers.

Through its efficient team; innovation; system-driven approach; and expertise, FBSPL aims to offer its clients the power of scalability while cutting costs and saving on time. Our clients do not see us as mere vendors but as their growth partners.

Finding the right people for your business is harder, especially when you're growing quickly or trying to keep costs down. Our business process management solutions are designed to reduce staffing costs while increasing operational scalability and flexibility.

We'll work with you to find the right solution for your needs, whether it's a one-time project or an ongoing service agreement.

Learn about FBSPL, 16+ years of experienced organization in BPM industry

Our Vision

We aspire to transform the lives of business partners and to be the most preferred, reliable, and competent Business Process Management (BPM) partner in the domains of Insurance, eCommerce, Accounting, Recruitment, and Digital Marketing.


Our Mission

To deliver cost-effective and state-of-the-art business solutions. To delight our clients by leveraging the latest AI and automation technologies. To improve our clients’ profitability through our consulting practices, responsive team, and competent management.

FBSPL Values

Our Values

Happiness for our team & partners

Discipline; personal and professional

Client first always

Data-centric decision making

Continuous learning and innovation

Meet Our Team

Meet Shweta Dubey, Director at FBSPL Shweta Dubey Director

Shweta is the driving force behind FBSPL. She's a go-getter, and her passion for the company is contagious. Always the guiding light for all the team members, she keeps the dedication and spirit alive.

Meet Vinod Verma, Director & CEO at FBSPL Vinod Verma Director and CEO

Vinod, a visionary leader and management guru, ignites FBSPL's growth through adherence to processes, technological discipline, and people development, which help in setting new industry standards.

Meet Kuldeep Bhatnagar ‘KB’, Chief Sales & Marketing Officer at FBSPL Kuldeep Bhatnagar Chief Sales and Marketing Officer

Kuldeep is a people's guy with a decade of experience in managing operations. Heading sales and marketing initiatives, he looks forward to bringing his passion for people and processes to the table!

Meet Shakti Singh Shekhawat, Chief Operating Officers of FBSPL Shakti Singh Shekhawat Assistant Vice President

Shakti is a dedicated, detail-oriented operations executive who strives to ensure that every task is completed to the highest standard. He's a natural leader and excels at guiding his team to success.

Meet Shekar Dhabhai, Assistant General Manager of Operations at FBSPL Shekhar Dhabhai AGM - Operations

Shekhar is a system-oriented problem solver who keeps his clients and team happy. Not afraid of getting his hands dirty, he is always ready to roll up his sleeves and get things done.

Meet Ankur Chatterjee, AGM-Sales & RPO | FBSPL Ankur Chatterjee AGM - Sales & RPO

Ankur is a professional who listens, understands, and then speaks. You have a problem; he has the solution. He's always ready to help you with a smile on his face.

Meet Divya Babel, Assistant General Manager of Finance at FBSPL Divya Babel AGM - Finance

Divya is an indispensable member of the FBSPL family. Effortlessly and effectively, she handles the financial operations. Always willing to help the team, she helps us stand closer and become stronger.

Kumar Vaibhav, Head-HR at FBSPL Kumar Vaibhav Head - Human Resource

Vaibhav is pivotal to FBSPL's culture, serving as a cultural curator. He skillfully creates a comprehensive team experience, integrating resources efficiently for optimal
client delivery.

Meet Avinash Shrivastava, IT Manager at FBSPL Avinash Shrivastava IT Manager

Avinash has been a true supporting figure to FBSPL as the IT Manager. He manages the IT staff by recruiting and training employees, monitoring performance, and overseeing the annual IT budget.