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Insurance Business Process Management & Outsourcing Solutions

Optimize your insurance operations and elevate customer experiences through our specialized insurance back-office support and insurance business process outsourcing (BPO) solutions. Our team of experienced professionals handle a wide range of tasks, including policy administration, claims processing, and various aspects of customer support. Our services are designed to save you time and money while improving your customers’ experience. We offer 24/7 availability, quick turnaround times, and customizable solutions to meet your unique needs. By utilizing FBSPL insurance business process management and outsourcing services, you can focus on growing your business and acquiring new customers. Let us help you take your insurance business to the next level. Explore the benefits of our outsource insurance services today.

Customized Insurance BPM & Outsourcing Services for Businesses

At FBSPL, we believe that insurance is a business of trust. And that trust is built on the solid foundation of customer service and your business process management & optimization.

We understand that your business is unique, and that's why we customize our insurance BPM services based on the nature and type of your business. From agencies to carriers, we have a solution to help you enhance your processes and get the most efficient workforce in place.

Our Expertise

Our Coverage

Insurance Workflow

Streamline your insurance workflow with our comprehensive insurance back office support services. From onboarding to policy servicing, we specialize in BPM insurance and insurance process outsourcing, ensuring smooth operations at every stage. Let us optimize your processes and enhance efficiency today.

Insurance infographic

BENEFITS

BENEFITS

  • Increased productivity and efficiency: We can handle tasks such as, servicing outputs, answering customer inquiries, data entry, and freeing up insurance agents to focus on more high-value tasks.
  • Cost-effectiveness: With salaries for administrative and servicing efforts starting an average of $50,000 annually, not including benefits and overhead costs, hiring through us is more cost-effective than hiring a full-time employee.
  • Scalability: FBSPL services can be scaled up or down depending on the needs of the insurance agency, making it easy to adapt to changes in demand.
  • Improved customer experience: FBSPL can provide quick and efficient responses to customer inquiries, resulting in a better overall customer experience.
  • Flexibility: Our team can work from anywhere, allowing you to have a team that works from different locations, improving flexibility and responsiveness.

Smooth Insurance Business Onboarding Process

Free consultation call

Review & Assessment of Agency Needs

Customized Proposal of Services

Discussion of Expectation and Implementation

FBSPL servicing staff introduction

Agency/FBSPL Staff Training (if desired)

Quarterly Discussions of Real Time Results

Clients We Serve

Client Testimonials for Our Insurance BPM Services

Insurance Outsourcing FAQ

Explore answers to your questions to discover how we can streamline your back-office support and insurance operations management services.

We know that the back end of any business needs a lot of administrative work to be done quickly and efficiently. Outsourcing insurance operations helps you meet servicing request deadlines while saving on costs with an experienced extension to your team.

Most insurance staff at FBSPL come with years of experience in the industry, and are also consistently trained by our in-house experts, as well as trained in your agency procedures and expectations upon onboarding. This ensures that they provide top-notch insurance support services tailored to your specific needs and requirements.

FBSPL experts ensure quality of work by staying on top of the best and most trending practices in the insurance industry and training. This commitment extends to embracing cutting-edge Insurtech insurance solutions, allowing us to deliver unparalleled insurance BPO services tailored to your needs.

We are ISO certified which stands for data security, and with all systems securely encrypted. Proper E&O and Cyber coverage policies in force.

Yes, we are covered with E&O and Cyber coverage.

The ramp up time for training is a week where we observe your process, and replicate the same for you. We recommend our own suggestions as we get along with the Agency Procedure. You can have your team up and running without having an unreasonable waiting time.

More About Us

Have questions? We’re here to help.

+1-240-979-0061
CONTACT US

Ready to Start?

We’re excited! Get in touch with our team.

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Success Stories & Case Studies: Insurance 

  • Case: Database Management for Insurance Broker
  • Main Service: Organizing company's insurance systems and checking policy updates.
  • Clients Rating:
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  • Case: Business Services for Independent Insurance Agency
  • Main Service: Data transfer, client servicing requests, & insurance billing.
  • Clients Rating:
View More

Our Other BPM Services

Recruitment

Expedite your hiring efforts with your virtual workforce at FBSPL. We assist you from sourcing to onboarding, within the stipulated time and at reduced costs.

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Recruitment

Expedite your hiring efforts with your virtual workforce at FBSPL. We assist you from sourcing to onboarding, within the stipulated time and at reduced costs.

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Ecommerce

Our tailored ecommerce outsourcing solutions for online businesses, marketplaces, retail and small businesses ensuring seamless operations and growth.

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Ecommerce

Our tailored ecommerce outsourcing solutions for online businesses, marketplaces, retail and small businesses ensuring seamless operations and growth.

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Accounting & Bookkeeping

Designed to provide the support you need to succeed! Our trained professionals assist individuals, CPAs, CFOs, Accounting Departments, & Start-ups.

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Accounting & Bookkeeping

Designed to provide the support you need to succeed! Our trained professionals assist individuals, CPAs, CFOs, Accounting Departments, & Start-ups.

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Data Annotation

Workforce for data labelling, tagging, mining, and managing. We provide high-quality annotation services for data-driven organizations.

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Workforce for data labelling, tagging, mining, and managing. We provide high-quality annotation services for data-driven organizations.

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Customer Support

Your team at FBSPL will quickly and efficiently respond to your customer’s needs across all channels, ensuring they have a positive experience.

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Customer Support

Your team at FBSPL will quickly and efficiently respond to your customer’s needs across all channels, ensuring they have a positive experience.

LEARN MORE

Let us upgrade and streamline your business process now.

Let us upgrade and streamline your business process now.

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