Training & Development Executive

Your objective will be to design and execute training programs, while measuring its effectiveness, for planning, organizing and monitoring appropriate training.

Your job may involve:

• Identify training and development needs within the organization through job-based need analysis in consultation with business managers and human resources department.
• Design and expand training and development programs based on the needs of the organization and the individuals.
• Work in a team to produce programs that are satisfactory to all relevant parties.
• Plan and assess the ‘return on investment’ of any training or development program.
• Develop effective induction programs for new employees.
• Monitor and review the progress of trainees through questionnaires and discussions with managers.
• Devise individual & team learning plans and produce training material for in-house courses.
• Manage and monitor the delivery of training and development programs.
• Amend and revise programs as necessary, in order to adapt to changes occurring in the work environment.

You must possess:

• Proven work experience as a Training & Development Official.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), Internet and Email skills.
• Professional attitude and appearance with solid written and verbal English communication skills, and flair to interact with people.
• Ability to be resourceful and proactive, in accordance to flexible shift timings, as and when required.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation at par with industry standards (based on nature and quality of domain experience). This will not be a limiting factor for achievers.
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance.

QA/QC Experts

Your objective will be to satisfy the clients by delivering Bug-Free Responsive Tested (QAed) Solutions.

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Skills Required:

• 1-2 years experience in QA/QC
• Automated/Manual Testing
• Load Testing
• Security Testing
• Mobile Testing
• Browser Compatibility Checks
• HTML, CSS, JS, HTML5, CSS3
• Validation and Verification
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

Tele-Caller

Your objective will be to satisfy the clients by delivering prompt and quality service.

Your job may involve:

• Communicating with global clients.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Making B2B Calls to potential customers and describing products services.
• Contact current or potential customers to promote products or services.
• Explain products or services and prices, and answer questions from customers.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Fix appointments for the Onboarding Call and offering the Trial to the customers.
• Maintain database by entering, verifying, and backing up data.
• Generate between 2-3 hot leads per day.

You must possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Engineering/ Master’s Degree holders/MBAs may be considered but without any extra weightage.
• 1-2 + Year (International Call Centre).
• Excellent English Communication skills (Verbal & Written).
• Excellent phone manner and articulation.
• Computer Skills like Basic MS Office (Word, Excel, and PowerPoint), Internet and emails.
• Time management skills.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance.

PHP/MySQL Developers

Your objective will be to satisfy the clients by delivering Prompt and Quality Programming and User Experience Service.

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Skills Required:

• 1-2 years experience in PHP, MySQL
• PHP, MySQL, WordPress gurus
• CMS, Blog specialists
• E-commerce – OpenCart, PrestaShop, Magento, OScommerce, Zencart idea
• PHP Framework – Yii, CakePHP, Zend, CodeIgniter, Symfony, concrete5 maestros
• Payment Gateway Integration familiars
• HTML, CSS, JS, HTML5, CSS3
• Bootstrap, jQuery
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

iOS Mobile Developers

Your objective will be to satisfy the clients by delivering Prompt and Quality Programming and User Experience Service.

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Skills Required:

• 1-2 years experience in iOS, Objective C, Swift, XCode
• Hybrid App Development, PhoneGap
• Native App Development
• Ionic, React Native
• Payment Gateway Integration
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

Android Mobile Developers

Your objective will be to satisfy the clients by delivering Prompt and Quality Programming and User Experience Service.

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Skills Required:

• 1-2 years experience in Android / Java / Android Studio
• Hybrid App Development / PhoneGap
• Native App Development
• Ionic, React Native
• Payment Gateway Integration
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

DotNet (.NET) + SQL Developers

Your objective will be to satisfy the clients by delivering Prompt and Quality Programming and User Experience Service.

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Skills Required:

• 1-2 years experience in C#, ASP.Net, WinForms.NET, MS SQL/Oracle
• OOPS , Crystal Reports awareness
• PL/SQL experts
• HTML, CSS, JavaScript, HTML5, CSS3
• jQuery, Bootstrap
• 3-tier/n-tier Architecture Programming experienced
• Payment Gateway Integration familiars
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation, the best in the industry.
• Compensation will be higher based on nature and quality of domain experience. This will not be a limiting factor for achievers.

eCommerce Support Executive

Your objective will be to co-ordinate with worldwide retailers for ensuring timely and correct eCommerce item delivery to the customer.

Your job may involve:

• Operate an online support system to complete handle the tickets and track shipment status of orders.
• Ensure proper customer service delivery by finding resolution of tracking orders.
• Troubleshoot and problem solving when necessary.
• Should be adept to handle retailers and customer issues simultaneously.
• Monitor and review the orders of individual customers.
• Ability to comprehend what customer/retailer wants to convey.

You must possess:

• 1-4 years of relevant work experience.
• Graduation and/or Post-graduation in relevant stream from a recognized institute/university with good academic track record.
• Ability to speak fluently with international retailers and customers is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), Internet and Email skills.
• Professional attitude and appearance with solid written and verbal English communication skills, and flair to interact with people.
• Ability to be resourceful and proactive, in accordance to flexible shift timings, as and when required.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation, the best in the industry.
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance.

Technical Support Executive

Your objective will be to satisfy the clients by providing the technical support on all the assigned projects by delivering prompt and quality service.

Your job may involve:

• Communicating with global clients through Chat, Email and Calls and handle real time situations.
• Promptly acting and closing all the escalated concerns and issues, perform the required data analysis, generate reports, and deliver quality results to the team and the clients well on time.
• Grasp the process updates quickly and adapt the changes on a regular basis.

You must possess:

• 1-4 years of relevant work experience.
• B.Tech./BCA/MCA graduate with sound knowledge of Data and Servers.
• Good command on MS-Office tools (Specially MS-Excel).
• Good Communication skills on chat and call support with basic knowledge of chat and emailing tools.
• Attitude to be very punctual, disciplined, and proactive with a balance of EQ and IQ.
• Active enough to do multitasking with accuracy.
• Committed towards works and flexible in shift timings and week-offs.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation, the best in the industry.
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance.

Web Designers (UI/UX)

Your objective will be to satisfy the clients by delivering Prompt and Quality Designing and User Experience Service.

Your job may involve:

• Communicating with global clients on the internet through mail, chat and phone.
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every requirement. Quality Assurance and Reporting.

You must possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Computer Science Engineering/ Master’s Degree holders/MCAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written).
• Time management skills.
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Skills Required:

• 1-2 years experience in Web Design
• PhotoShop, HTML, CSS, JS, HTML5, CSS3 aware
• Web 2.0 Design Concepts, DIV-based, Browser Compatibility , Table-less designs
• jQuery, Bootstrap, AJAX exposure
• Intermediate in CorelDraw
• Self-Managed, Self-Responsible
• Quick Learner, Adaptive
• Good Researcher, Learning Desire
• Active Team Member, Optimistic
• Open to learn new technologies
• Willingness to put extra efforts to meet deadlines
• Very confident, Voracious reader of technical content
• Constantly honing his/her skills by both reading and tinkering

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation at par with industry standards (based on nature and quality of domain experience). This will not be a limiting factor for achievers.
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance.

HR Associate

Your objective will be to support all the basic sub-domains of HR department and assist in talent acquisition/recruitment process.

Your job may involve:

• Identify training and development needs within the organization through job-based need analysis in consultation with business managers and human resources department.
• Design and expand training and development programs based on the needs of the organization and the individuals.
• Work in a team to produce programs that are satisfactory to all relevant parties.
• Plan and assess the ‘return on investment’ of any training or development program.
• Develop effective induction programs for new employees.
• Monitor and review the progress of trainees through questionnaires and discussions with managers.
• Devise individual & team learning plans and produce training material for in-house courses.
• Manage and monitor the delivery of training and development programs.
• Amend and revise programs as necessary, in order to adapt to changes occurring in the work environment.

You must possess:

• Graduation and/or Post-graduation in relevant stream from a recognized institute/university with good academic track record.
• Proven work experience as a Training & Development Official.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), Internet and Email skills.
• Professional attitude and appearance with solid written and verbal English communication skills, and flair to interact with people.
• Ability to be resourceful and proactive, in accordance to flexible shift timings, as and when required.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation at par with industry standards (based on nature and quality of domain experience). This will not be a limiting factor for achievers.
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance.

Senior Associate

About the role

As a key member of the team, the Senior Associate will be involved in activities designed to measure and improve the accuracy and effectiveness of the processes used for the delivery of Virtual assistance and services. The work requires knowledge of the, procedures, and regulations of quality control work, manhandling, supervisory techniques, personnel policies and procedures.

Responsibilities

• Plans, coordinates, and directs quality control program designed to ensure continuous improvement with established standards.
• Develops and analyses statistical data to determine present standards and establish proposed quality and reliability expectancy of errands submitted by agents
• Update the Standard Operating Procedures (SOP) / Process documents on a weekly basis
• Awareness of relevant risk/compliance/regulatory policies
• To complete all mandatory/assigned training programs in the quarter/year
• Ensure volumes/work status are captured accurately in web metrics (Tick) tool daily
• Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees
• Ensure positive feedback is received by building effective long-term relationship with clients
• Reviews, analyses, and resolves contested case reports
• Uses developed techniques to elicit cooperation and participation in potentially volatile situations

Essential qualifications and skills

• Possession of bachelor’s degree or PG and/or MBA would be a plus
• Excellent analytical and abstract reasoning skills, plus excellent organization
• Excellent level of knowledge/expertise with PC, Internet Research and software (Word and Excel)
• Ability to analyze and evaluate a variety of information
• Excellent oral, written and interpersonal communication skills
• Ability to develop and implement policies and procedures for quality control review

Experience and other skills

• Minimum 2 years of experience in relevant industry with exposure to a team handling and quality control
• PC proficiency is essential and strong working knowledge of MIS reports and Excel is preferred

Trainee Associate

Your Job: Your objective will be to satisfy the clients by delivering prompt and quality service.

Your job may involve: Internet-based searching, recruitment assistance, marketing activities, database maintenance, lead mining, executive assistance etc. and may include:

• Communicating with global clients on the internet through mail chat and phone,
• Understanding client’s requirement and delivering the output in desired time, with expected quality of work.
• Sharing scheduled reports to Clients, Team Lead and Manager.
• Collecting timely performance feedback from the client.
• Promptly acting and closing every escalated concern. Data analysis and generating reports

You must possess:

• A Bachelor’s Degree in any discipline from a recognized institute/ university or equivalent with the good academic track record. Degree holders in Engineering/ Master’s Degree holders/MBAs may be considered but without any extra weightage.
• Basic English Communication skills (Verbal & Written)
• Time management skills
• Computer Skills like Basic MS Office (Word, Excel, and Powerpoint), Internet and emails.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture
• Generally, 5 Days Working
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance

Content Writer

Your objective will to be create impact in the industry and among competitors with impactful writing.

Your job may involve:

• Identify training and development needs within the organization through job-based need analysis in consultation with business managers and human resources department.
• Design and expand training and development programs based on the needs of the organization and the individuals.
• Work in a team to produce programs that are satisfactory to all relevant parties.
• Plan and assess the ‘return on investment’ of any training or development program.
• Develop effective induction programs for new employees.
• Monitor and review the progress of trainees through questionnaires and discussions with managers.
• Devise individual & team learning plans and produce training material for in-house courses.
• Manage and monitor the delivery of training and development programs.
• Amend and revise programs as necessary, in order to adapt to changes occurring in the work environment.

You must possess:

• Graduation and/or Post-graduation in relevant stream from a recognized institute/university with good academic track record.
• Proven work experience as a Training & Development Official.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), Internet and Email skills.
• Professional attitude and appearance with solid written and verbal English communication skills, and flair to interact with people.
• Ability to be resourceful and proactive, in accordance to flexible shift timings, as and when required.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation at par with industry standards (based on nature and quality of domain experience). This will not be a limiting factor for achievers.
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance.

PPC Expert

Your objective will be to exceptionally manage pay-per-click campaigns including strategy, design and implementation of ads.

Your job may involve:

• Identify training and development needs within the organization through job-based need analysis in consultation with business managers and human resources department.
• Design and expand training and development programs based on the needs of the organization and the individuals.
• Work in a team to produce programs that are satisfactory to all relevant parties.
• Plan and assess the ‘return on investment’ of any training or development program.
• Develop effective induction programs for new employees.
• Monitor and review the progress of trainees through questionnaires and discussions with managers.
• Devise individual & team learning plans and produce training material for in-house courses.
• Manage and monitor the delivery of training and development programs.
• Amend and revise programs as necessary, in order to adapt to changes occurring in the work environment.

You must possess:

• Graduation and/or Post-graduation in relevant stream from a recognized institute/university with good academic track record.
• Proven work experience as a Training & Development Official.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), Internet and Email skills.
• Professional attitude and appearance with solid written and verbal English communication skills, and flair to interact with people.
• Ability to be resourceful and proactive, in accordance to flexible shift timings, as and when required.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Fusion Advantage:

• The atmosphere of openness, fun, and enjoyment with the excellent work culture.
• Generally, 5 Days Working
• Attractive compensation at par with industry standards (based on nature and quality of domain experience). This will not be a limiting factor for achievers.
• Performance linked incentive scheme to let you earn more.
• Attractive night shift allowance.

Associate

About the role

We are looking for a Virtual Analyst for NIGHT to join our growing Professional Services team. This candidate MUST be someone who is energetic, intelligent, intellectually curious and creative, with a strong work ethic and a good sense of humor. The ideal candidate will also feel comfortable multi-tasking and working in an “urgent”, client-centric environment.

We are looking for a Virtual Analyst who have;

• Intellect: Can understand the problem, translate and express ideas in clear and readable code, has analytical and logical mind.
• Expertise: Knowledge and experience for solving client’s problems in the specific context with chosen
• Potential: Has professional goals, good learning skills, curiosity, and adaptability and performs constant self-correction.

We are looking for a candidate who are:

• Graduate/MBA orequivalent
• Good with communication
• Willing to learn and accept newchallenges
• Energetic and love working in nightshifts

Essential qualifications and skills

• • Any graduate
  • Good teamplayer
  • Good communication and interpersonal skills