Healthcare BPO Services | Healthcare Customer Service | FBSPL

Healthcare BPO Outsourcing Services Overview

Hospital groups and physicians require their undivided attention to focus on patient care, but the burden of mundane administrative activities can be a big hassle. If you are a healthcare organization facing a daily struggle to manage complex back-office operations, healthcare BPO support services are the answer. Our healthcare call centre services enable patient care and core services with a differentiated approach. 

Who is it for?
BPO for Healthcare organizations

It is well-known that healthcare providers face various challenges within the industry, and work can get hindered due to the administrative element. The administrative and clerical tasks involved in running the practice can rob time that you would otherwise invest in the patient’s care. 

Recent data states that healthcare organizations cannot collect payment of medical bills easily. The reason is the complex processes and asking the patient to jump through hoops. Also, to set up invoicing and payment processing in-house, they would also bear the administrative cost of maintaining technologies. 

How Do We Assist In healthcare Back-office Support Services?

Healthcare BPO services are the answer to all the healthcare industry’s challenges. There are several healthcare supports services that you could consider outsourcing to healthcare BPO company, including medical claim processing, billing and collection, records indexing, payment posting, etc. Outsourcing non-medical work can enable efficient facilities handling and help the hospitals focus solely on their core competencies. Thus, having one of the established healthcare BPO companies take care of medical customer support can benefit it in the long run. 

If you own a healthcare organization facing increased operating costs, complex procedures, and a lack of internal staff, it is recommended to choose healthcare BPO support services‎. Fusion Business Solutions can provide comprehensive business process outsourcing services for healthcare providers to meet all the practice’s needs. We offer BPO services for healthcare that will combine proven methodologies with technology platforms to drive the process of improvement. 


Why us For Healthcare Business Process Outsourcing Services?

We hire the best people for healthcare BPO solutions to ensure work effectiveness and business growth. With a list of the benefits below, you know what you have when you hire us for medical outsourcing services.
Increased focus on patient care
Avoidance of critical mistakes
Saves and makes money
Reduction of acquisition and training cost
Access to skilled professionals
Better administrative task; improved revenue
Managed back-office operations
Defined set of responsibilities

What we do

Patient Reconciliation
Revenue cycle management
Production & collection reports
Credit card receipts in QB
Medical billing & coding
Entering deposits in QB
Entering patient refunds in QB
W9 status
Dental insurance verification
Dental claim verification
Entering fee schedule in CRM
Denials management

Tools we use


Get started

Connecting with us is easy; all you need to do is assess your needs, identify the tasks you wish to delegate and get started with us for healthcare customer service.  

Conduct an inquiry
Take it ahead with the manager
Meet your dedicated staff
Undergo the learning & training process
Get started
OUR LOCATIONSWhere to find us?

Fusion Business Solutions (P) Limited
F-37, IT Park, MIA Extension,
Udaipur-313002, Rajasthan, India


Fusion E-Solutions LLC
82-67 Austin St. Suite 311,
Kew Gardens, NY 11415


Fusion Information Technology Ltd.
281 Kenton Road, Harrow, Middlesex,
United Kingdom, HA3 0HQ

All Rights Reserved © 2022 Fusion Business Solutions (P) Limited

All Rights Reserved © 2021 Fusion Business Solutions (P) Limited