Overview

When you’re in the quest of making your business stand out, voice support services add the missing touch. It’s important for your product or service to do well when it comes to customer satisfaction but how often do you converse with your customers? Fusion aims to contribute and maximize business efficiency with inbound voice support services and outbound voice support services.

Who is it for
B2B/B2C companies

In any business and industry, keeping up with the needs of customers is a full-time job. In the hustle and bustle, it can become challenging to handle customer queries and complexities.

Even if you try to manage it internally, you might fail to deliver dedicated voice support or customer support services to your clients. And hiring new employees or bringing new infrastructure might not fit into your budget.

How we assist

Get help from our voice support service providers. Our team of experts have experience in call center support services and provide top-notch support in terms of quality calls and outcomes.

Being in the same industry for more than a decade, we have handled a myriad of technical support and voice support services. Our voice support executives undergo exceptional training by seniors, with on-site activities and timely tests to learn how to deal with various types of situations and assist your customers in the best possible ws by performing operational efficiencies.

FIND THE RIGHT ANSWER

Why us

We hire the best people to ensure work effectiveness and business growth. With a list of below benefits, you know what you have when you hire us.
Focus on core business
Lower cost of operations
Infrastructure cost is involved
Time zone advantage
Free access to tools & technology
Effective communication
Contributes to business productivity
Fast completion of target

What we do

Inbound calls
Outbound calls
Answering calls
Email support
Live chat support
Tech support/IT help desk
Conducting surveys
Sending follow-ups

Tools we use

Get started

The process to connect with us is easy; all you need to do is access your needs, identify the tasks which you wish to delegate, and get started with us.

Conduct an inquiry
Take it ahead with manager
Meet your dedicated staff
Undergo learning & training process
Get started
OUR LOCATIONSWhere to find us?
Footer map
OFFICE LOCATIONS
INDIA

Fusion Business Solutions Pvt. Ltd.
F-37, IT Park, MIA Extension,
Udaipur-313002, Rajasthan, India
+91-977-227-9996

UNITED STATES

Fusion E-Solutions LLC
82-67 Austin St. Suite 311,
Kew Gardens, NY 11415
+1-240-979-0061

UNITED KINGDOM

Fusion Information Technology Ltd.
281 Kenton Road, Harrow, Middlesex,
United Kingdom, HA3 0HQ
+44-20-3290-8897

All Rights Reserved © 2020 Fusion Business Solutions Pvt. Ltd.

All Rights Reserved © 2020 Fusion Business Solutions Pvt. Ltd.