Our Story

Be Informed. Be Smart. Be Sure.
Fusion is when diverse cultures blend perfectly, and we live up to the name; FUSION. We hold over 300 team members including virtual assistants, sales, and marketing specialists. A talent pool from top institutions, copywriters, website designers, developers, recruiters, and researchers; all which create Fusion Business Solutions! Like a blazing Phoenix, we always will rise with a betterment and understanding that sometimes changes are inevitable but ultimately good.

Latest News


Customer Support Services

Effective Voice Support Can Result in Customer Retention

Keeping up on the needs of the customers is an all-time job. In the hustlebustle of the same process, it becomes challenging to handle customer queries and complexities. Even if you try to manage it internally, you might fail to deliver dedicated voice support or customer support service to your clients.  

Fusion provides exceptional  voice support outsourcing services  to organizations for keeping the communication lines open with the customers.

Our omnichannel approach makes every touchpoint experience count with chat support, email support, social media support. Collaboration with our clients is not restricted to these services; we can also customize customer support services per your changing and growing needs. A lot of sales decision is made on chat, email, or call. Therefore, businesses like yours can find a lot of potential in voice support. We cater to your business-related needs and thus, suggests you to outsource to voice support executives at Fusion.

Voice Support Services

The team of experts of call center  support services renders experience in terms of quality calls and outcomes. Some of our features such as round the clock support, affordable price plans, access to latest tools and technologies, and 12+ years of experience makes us one of a kind voice support service providers in the industry.

We offer an extensive list of voice  support services ensuring that companies  can  boost their revenues by performing the operational efficiencies.


Appointment Setting


Order Taking


Conducting Surveys


Sending Follow-ups


Calls for Debt Collection

Being in the same industry for more than a decade, we have handled a myriad of technical support or voice support services. Our voice support executives undergo exceptional training by seniors, on-site activities, and timely test to treat various types of situations and assist your customers in the best way.

Being the critical aspect of the business, we make sure every touchpoint is covered. Thus, we also offer exceptional  insurance support services  to improve service quality and core competencies within the industry.


To know more, you can write us on support@fusionfirst.com

Connect with us to learn more our “customer support services like voice , chat & email support” and “insurance support services”.

Hire Now